Cancellation and Return Policy
Return & Refund Policy
All purchases on the website are final. We accept returns only if the product is defective or damaged as examined and determined by our quality control team.
All refund and exchange queries will be dealt with on a case-to-case basis by the customer service team. It is Compulsory to share box opening images and videos for reference during this process to have our team assist you better.
Incomplete Product / Partial Product / Damaged Outer Packing / Used Product / Wrong product
In the above-mentioned cases, kindly raise the request within 24 hrs after receiving the product, otherwise, the request will not be entertained.
Also attach the box opening images and video of outer packing and inner packing with the product from all sides, its help us to resolve the issue.
In the case where you have thrown out the boxes in that cases, we are unable to help you
Delivery issues, Issues with the delivery agent, Issues with Pod,
In the above-mentioned cases kindly raise the request within 24hrs after receiving the product as this is the deadline from courier partners for such cases.
And kindly attach your identity & signature proof with the request which helps us to solve the issue
Cod/Prepaid issues, Payment issues, Delay in delivery
In the above-mentioned cases, kindly connect with our customer care in between
11 am to 6 pm on business days or else drop a message over whatsapp after business hrs and our customer care team will get in touch with you next day.
We are always here to help you and make you smile
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 48 hours after delivery
- Delivery Fees is non refundable.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, we request you to first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Support@minifeel.in or Whatsapp us at 9137109017. We will be more than happy to assist you with your queries.
Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
All items bought in SALE are final and will not be eligible for refund unless the product is damaged.